11 January 2010 | Industry Update, Provider Advice | admin
Global outsourcing experts expect growth of 8% for 2009 outsourcing operations as Service Buyers continue to favour smaller service contracts. Analyst house Gartner forecasts the ITO and BPO industries to return to a healthy level of growth during the 2010 fiscal year.
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05 January 2010 | Buyer Advice, Industry Update | admin
Culture is one of the major barriers of successful offshore outsourcing. The cultural barriers should be dealt with in an understanding to succeed in offshore outsourcing. A brief look at the cultural and business practice shows that western countries like USA and UK adopt individualistic approach while Latin America and Asia follow collective culture.
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